Public access and confidentiality are complex areas that every municipal organisation must navigate. To address this, Sundsvall Municipality has developed a course that not only provides foundational knowledge on these topics but also teaches clear and precise working methods. The course simplifies challenging issues and serves as an excellent example of how organisations can enhance their expertise and compliance with laws and regulations.
The course is divided into six key sections, offering an overview of central topics, including:
- The principle of public access
- Official documents
- Handling official documents
- Archiving and information management
- Confidentiality
- The right to access public documents
Participants will gain insights into what the principle of public access means for municipal operations, which documents are considered official, and how confidentiality should be managed. The course also addresses record-keeping and archiving – two essential areas for maintaining order and legal security in public administration.
One of the course’s standout features is its interactive format, incorporating reflection questions, knowledge tests, and exercises. This creates a more engaging learning experience, allowing participants to actively practise applying their knowledge in real-life scenarios. By clarifying laws and regulations and simplifying the handling of complex issues, Sundsvall Municipality establishes a strong foundation for its employees. For example, the course equips staff to quickly determine whether a document is public or confidential, improving both efficiency and public trust.
Another noteworthy aspect is that the course is available via our Dela platform, allowing other municipalities to easily import and adapt the content to suit their own needs.
Click here to see the course!Sundsvall Municipality has made it easier for employees to understand and address issues related to public access and confidentiality. The course’s educational and interactive structure provides practical guidance, facilitating everyday tasks and ensuring compliance with laws and regulations. Its availability on the Dela platform further enables other municipalities to benefit from and tailor the course to their specific requirements.
Sundsvall’s efforts are a concrete example of how well-designed course can make a real difference. Thank you for sharing your work and inspiring others to strengthen their expertise in such critical areas!
Sundsvalls Municipality receives the Guide of the Month award.
Every month we at InfoCaption appoint the Guide of the Month - a guide that we want to highlight a little extra because of the value it creates in the organization. As a thank you to the person(s) who created the Guide of the Month, we donate SEK 1,000 to the organization Hand in Hand Sweden, which fights poverty by creating more jobs in vulnerable countries. Hand in Hand works with the "help to self-help" model, which aligns with InfoCaption's mission "to make it easier for employees to help each other".
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