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Understand Single Point of Truth: What does it mean?

Knowledge ManagementBusiness developmentWorkflow learning 3 min. read

How to reduce the risks of digital working methods in your organisation

Knowledge ManagementBusiness developmentWorkflow learning 10 min. read

Share and take part in trainings for the public sector

Business developmentInfoCaption in action 5 min. read

Increase commitment and knowledge before and after training

Business developmentInfoCaption in action 5 min. read

Increased efficiency, support, and quality through searchable routines

Business developmentInfoCaption in action 6 min. read

Get started with InfoCaption through communication and broad inclusion

Business developmentInfoCaption in action 5 min. read
3 steps toward a more structured onboarding
E-learningBusiness developmentOnboarding

We all know how overwhelming it can be to be newly hired. There are many new things to be learned simultaneously, both in terms of knowledge and work environment. Many feel knocked out by the end of...

5 key areas to succeed with your Customer Success Strategy
HelpdeskSupport temaBusiness development

To work customer-oriented and with the customer in focus has acted as keywords for a long time to emphasize the importance of a deep customer relationship and a good customer understanding. However,...

Why employers should pay attention to knowledge-related stress
Knowledge ManagementBusiness development

All people have been exposed to stress at some point in their working lives. When the demands on the workplace increase and feel overwhelming, the need for recovery also increases. But with good...

The future of learning is in the ”flow”
Performance SupportBusiness developmentWorkflow learning

In today's society, we are used to the fact that all the information we receive is just a push of a button away. Studies today on the subject show that we suffer from a so-called digital short-term...

Streamline software introduction with context-sensitive help
Knowledge ManagementBusiness developmentInfoCaption in action

Updates and changes to systems often place great demands on both the organisation and employees. For over fifteen years, 13,000 employees, 1,500 administrators, and 500 managers at Region Uppsala...

Create user success when implementing new systems
Knowledge ManagementPerformance SupportBusiness developmentInfoCaption in action

Throughout the workday, everyone in an organization is required to learn new things at various times, like when a new system is to be implemented. When introducing new systems, many system vendors...