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Increased efficiency, support, and quality through searchable routines

Business developmentInfoCaption in action 6 min. read

Get started with InfoCaption through communication and broad inclusion

Business developmentInfoCaption in action 5 min. read

3 steps toward a more structured onboarding

E-learningBusiness developmentOnboarding 8 min. read

5 key areas to succeed with your Customer Success Strategy

HelpdeskSupport temaBusiness development 8 min. read

Why employers should pay attention to knowledge-related stress

Knowledge ManagementBusiness development 4 min. read

The future of learning is in the ”flow”

Performance SupportBusiness developmentWorkflow learning 3 min. read
Streamline software introduction with context-sensitive help
Knowledge ManagementBusiness developmentInfoCaption in action

Updates and changes to systems often place great demands on both the organisation and employees. For over fifteen years, 13,000 employees, 1,500 administrators, and 500 managers at Region Uppsala...

Create user success when implementing new systems
Knowledge ManagementPerformance SupportBusiness developmentInfoCaption in action

Throughout the workday, everyone in an organization is required to learn new things at various times, like when a new system is to be implemented. When introducing new systems, many system vendors...

MicroLearning, the digital learning trend
E-learningBusiness development

The concept of MicroLearning was brought up in 1963, but its digital journey started in the mid-1990s along with the internet's revolution. This digital form of education has made an incredible...

Why e-learning should be called e-training
E-learningKnowledge ManagementPerformance SupportBusiness development

With high staff turnover, rapid changes and scarce resources, digitalisation of education is becoming increasingly important. However, making education digital is neither the only nor the most...

How you create a successful knowledge platform
Knowledge ManagementBusiness development

Sometimes, you need more information or knowledge to perform your duties. A good way to store and then quickly reach out with knowledge and information in the business is to use a knowledge platform....

The Google effect: How does it affect the way we learn?
Business development

Google is one of our most important sources of knowledge. With the help of search engines on the Internet, knowledge has become available - anytime and anywhere. Has it changed the way we learn? Is...