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Has working life adapted to the Swedes' search behavior?

Knowledge ManagementPerformance SupportBusiness development 3 min. read

How to create system support according to user needs

HelpdeskBusiness developmentInfoCaption in action 5 min. read

Simplify documentation for a progressing organisation

Knowledge ManagementBusiness development 5 min. read

The tool that can do wonders in the organisation's daily work

Business development 5 min. read

Be inspired by the gaming world - share knowledge like a pro

Performance SupportBusiness development 6 min. read

What happens after a course?

E-learningKnowledge ManagementPerformance SupportBusiness development 3 min. read
Create a sustainable public sector through knowledge sharing
Business development

A few months ago, I met a very influential person in the public sector. I was there for a different reason, but still got a good insight into what SKL (Swedish Association of Local Authorities and...

Dare to be different
Business development

Being a bit different can be demanding in various situations and contexts. Not least so when entering the labor market. But, if you are lucky enough to meet an employer who is also thinking outside...

Five Moments of Learning Need
Business development

Concepts such as Performance Support and 70-20-10 are challenging the traditional idea that courses are the most important form of workspace and industry learning. The “Five Moments of Learning Need”...

How Hogia supports their customers
HelpdeskKnowledge ManagementBusiness development

Hogia is a company developing business systems, software for staff administration and transport solutions. Hogia is a wide organization, with many smaller companies focusing on specific markets to...

The Borders Are Being Erased Between Education, Documentation and Support
E-learningHelpdeskKnowledge ManagementPerformance SupportBusiness development

Informal learning is discussed a lot and is becoming a hot topic at more and more workplaces. This is in large part due to YouTube, Google and various Internet forums providing vast amounts of...

What is Performance Support, and how can it be used?
E-learningPerformance SupportBusiness development

According to the 70-20-10 model, most learning in the workplace doesn't happen through courses but in daily work. Most organizations do little or nothing to support this "informal" learning. In this...