MicroLearning, the digital learning trend
E-learningBusiness development 5 min. readWhy e-learning should be called e-training
E-learningKnowledge ManagementPerformance SupportBusiness development 11 min. readEasily accessible knowledge streamlines education for new employees
E-learningPerformance SupportInfoCaption in actionOnboarding 4 min. readHow to prevent what is taught from being forgotten
E-learningPerformance SupportInfoCaption in action 3 min. readWhat happens after a course?
E-learningKnowledge ManagementPerformance SupportBusiness development 3 min. readThe Borders Are Being Erased Between Education, Documentation and Support
E-learningHelpdeskKnowledge ManagementPerformance SupportBusiness development 3 min. readAccording to the 70-20-10 model, most learning in the workplace doesn't happen through courses but in daily work. Most organizations do little or nothing to support this "informal" learning. In this...
We are the millennials, also known as digital natives. We have grown up in a world where information isn’t just everywhere, but also available through a quick search and click of a few buttons. We,...
What needs to happen for us to be able to call something e-learnig, and what is needed to make it work? In this article we explain why accessibility is more important than quality. Almost unavoidable...
First line support often answers the same questions over and over again. The work is repetitive and not very motivating. How can you fix this? Motivated support staff not only improves the working...
Frustrated end users, courses that are too short for your systems, and system owners or specialists that are bombarded by questions — sound familiar?