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Create thorough documentation and save time in the process

Performance SupportInfoCaption in action 4 min. read

How instructional guides can simplify digital teamwork

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User support as a tool for increased digital maturity

Performance SupportInfoCaption in action 6 min. read

Make it easier to do the right thing

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Simple step-by-step guides solve challenges around internal knowledge sharing

Knowledge ManagementInfoCaption in actionOnboarding 4 min. read

Streamline software introduction with context-sensitive help

Knowledge ManagementBusiness developmentInfoCaption in action 4 min. read
Create user success when implementing new systems
Knowledge ManagementPerformance SupportBusiness developmentInfoCaption in action

Throughout the workday, everyone in an organization is required to learn new things at various times, like when a new system is to be implemented. When introducing new systems, many system vendors...

Preboarding gives new employees a better start
Business developmentInfoCaption in actionOnboarding

”You never get a second chance to make a first impression” is a saying you have probably heard. Though it may sound a bit harsh, it is a good source of inspiration when developing your organisation....

How to create system support according to user needs
HelpdeskBusiness developmentInfoCaption in action

Systems and applications can get a bad reputation if users experience difficulties with understanding how to work in it. The system might actually be bad, but in many cases, it's just difficult to...

Maintain the Knowledge After a Course With Push Training
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After an introductory course, the competense needs to be maintained or users needs further training and be reminded. Easy guides as "tips and tricks" and "shortcuts in the system" can be great...

Digital learning for employees without computers or permanent workplace
Performance SupportInfoCaption in action

Far from everyone uses a computer or work in different computer systems in their everyday workday. Examples may include cleaning agents, craftsmen and technicians. Regardless of our profession, there...

Easily accessible knowledge streamlines education for new employees
E-learningPerformance SupportInfoCaption in actionOnboarding

When knowledge and information are documented and made available digitally, it is made possible to access them whenever and wherever you are. This is a win-win for both coworkers and the organization.