Using text instructions is not always pedagogical enough when you're teaching employees how to perform tasks with a focus on increasing safety. Especially when it comes to the risk of harming the individual, colleagues, and patients, it is extra important that the instructions are clear to the employees.
Training in employee safety can be done in many ways and offered as teacher-led during physical education or as digital e-learning. In digital education, content is often used in the form of text and images, which works well if the education concerns information security, GDPR, or similar digital security. But when the training is about practical safety, like work environment safety or routines and working methods that aim to increase the safety of other employees and patients, text and images are not always sufficient.
When it comes to risks that can lead to physical injury - for example, how to move a patient who is physically impaired and more vulnerable - it is better to see someone who practically shows how to perform a task through video rather than having to create your own picture of it through text and images.
A good example is the training for changing patient positions developed by the municipality of Laholm. The training teaches how transfers are to be performed and what ordinary tools can be used to make transfers more safely and ergonomically for the patient. It was a close collaboration between various professionals within the rehab unit within the municipality, who together produced video instructions showing how different tools work.
One of the guides in the training describes how various tools should be used in the best way. Click here to watch the guide.
Caroline Strid at Laholm municipality describes the process behind the guide:
”The guide was created as part of the training for changing patient's positions, but the idea is that the guide should also be shown to the staff regardless of their need. It is important for us to be able to offer good instructions wherever they are needed.”
At Team InfoCaption, this is a great example of how you can create clear instructions using simple means. In addition to being part of training, the guide can be seen as independent if needed. These instructions can be made available with the help of QR codes or NFC tags. The QR code or NFC tag can then be printed out and placed on the actual tools so that you can quickly get the instruction on your phone on the spot and when needed.
Thanks to their fantastic work, Laholm municipality has received the Guide of the Month award.
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