Many organizations are currently transitioning from Windows 10 to Windows 11. At Tornberget, a handbook has been developed to make the transition as smooth as possible. The handbook supports employees throughout the installation process and contains clear instructions, AI-generated word explanations, and everything they need to know to feel confident in the change.
The handbook – support throughout the process
The handbook is structured to guide employees through each step of the Windows 11 installation, from preparation to completion. It also includes Windows 11 and Edge walkthroughs to help users familiarize themselves with the changes. To ease the transition, the handbook has been supplemented with instructional videos and guides to the most common features. An essential part of the handbook is InfoCaption's word explanations feature, ensuring everyone understands the content without getting stuck on complex terms.
More transparent communication with word explanations
InfoCaption's word explanations feature makes it easy for users to understand complex or industry-specific terms. In the Windows 11 manual, Tornberget has used this feature to ensure all employees can access the information without obstacles.
When a complex or unfamiliar word appears in the text, it is highlighted with a dashed line, indicating that it can be clicked. A click provides the user with an explanation without interrupting their learning flow. The feature helps reduce frustration, increase understanding, and help employees absorb important information.
Automatic explanations with AI
Tornberget has also activated InfoCaption's AI functionality, meaning certain words are automatically explained without anyone typing them in manually. This saves time and ensures that explanations are consistent. An additional benefit is that the AI service offers automatic translation functionality, allowing end users to receive answers in the language they feel most comfortable with.
How the Tornberget Handbook creates security and clarity
Through the Windows 11 handbook, Tornberget has created the conditions for:
- Improved opportunities for employee understanding.
- Created better conditions to avoid misunderstandings around instructions and essential concepts.
- Contributed to more transparent and more predictable guidance, which can reduce stress.
- Promoted independent learning and created a better user experience.
The handbook has served as technical guidance and created psychological security for employees facing the change. With the help of InfoCaption's tools, Tornberget has made a complex change more accessible and understandable for everyone.
Marie Arvidsson at Tornberget's Business Support Department, behind the overview, has done solid work affecting the organization's success and employees' security in change. This well-designed manual shows how a clear structure, an educational approach, and smart functions can work together to facilitate the transition to a new system—an effort to be inspired by. Good job, Marie and Tornberget!
Tornberget receives the Guide of the Month award
Every month, we at InfoCaption select a Guide of the Month - a guide that we want to highlight a little extra because of the value it creates in the organization. As a thank you to the person(s) who created the Guide of the Month, we donate SEK 1,000 monthly to Hand in Hand Sweden, which fights poverty by creating more jobs in vulnerable countries. Hand in Hand works with the "help to self-help" model, which aligns with InfoCaption's mission "to make it easier for employees to help each other."
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